Colin MacDonald
Email: colin@macdonald.com
CONSULTANT | PROJECT MANAGER | ANAYLST
Highlights
• 15 years project experience with budgets ranging from $25,000 to $10,000,000.
• Accomplished business consultant with excellent communication, documentation, process, facilitation and mentoring skills.
• Proven ability to manage technical teams in entrepreneurial environments.
• Highly efficient and well organized.
Professional Experience
CONTRACTOR – Accenture April 2008 – July 2008
Software License Management Project
• Advisor in the area of packaged software license management to BC Hydro.
• Gathered requirements specifications involving packaged software assets in excess of $10 million.
• Presented best practices for packaged software license management.
• Supported key stakeholders in the vendor selection process by carrying out research, analyses and vendor surveys.
• Tracked business needs during development phases.
• Observed the standards and procedures established by the project office.
• Developed testing strategies, data conversion activities and verification scenarios.
Technical Environment
• Microsoft (XP, 2000, Office), BMC Marimba, HP Peregrine
TEAM LEAD – City of Surrey October 2007 – April 2008
Microsoft Vista Upgrade
• Responsible for packaged software application remediation and analysis.
• Provided solution options and recommendations for packaged software applications and hardware in use by the Government that were not compatible with Vista.
• The Vista project budget was $5 million to upgrade the Microsoft Office & Windows Operating systems on all 1500 city owned and supported client computers across 56 sites.
• Reported to the Manager of IT and worked closely with the various business units, product vendors (Dell and Microsoft) and the other Vista Project Leads (Inventory of Software Assets, Application & Peripheral Readiness, Software Licensing, Application Packaging, Deployment, Training, Communications and Infrastructure)
Technical Environment
• Microsoft (XP, 2000, Vista, Office, Sharepoint), Oracle, Citrix, Alteris, HTML dB, ITIL
MANAGING DIRECTOR – PopJar Music International September 2006 – October 2007
Social Networking - USA, CANADA, UK
• Wrote business plans, investment materials and all technical documentation.
• Recommended business solutions for a new venture that combined the best elements of the music recording experience with current social networking / shared desktop technologies.
• Explored online revenue sharing opportunities.
• Developed overall technology strategy using a 5-year view.
Technical Environment
• Java, Oracle, Ajax, Subversion, Agile
SENIOR PROJECT MANAGER – OLR Services November 2005 – February 2006
Retek Implementation / Oracle Retail Implementation / Oracle Retail Support – USA
• Implemented Oracle Retail packaged software products.
• Provided leadership to both OLR and Client team members.
• Defined project objectives, scope, timelines, and overall approach.
• Managed staffing and budget considerations.
• Assisted in identification of current client business and technical processes.
• Assisted in defining client reporting, data conversion, interface, and packaged software application enhancement requirements.
• Facilitate the logging, reporting, and resolution of packaged software application and implementation issues.
Technical Environment
• MS Office, MS Project, Windows NT, Oracle Retail (RMS, RIB, RDW, DWI, ReSA, RTM, RIM), Oracle ProC, J2EE and swing, XML, UNIX, Linux (shell scripting)
SENIOR PROJECT MANAGER – Accenture February 2005 – November 2005
Siberra Corporation (eCommerce)
• Reported directly to Best Buy’s VP of IT and CIO.
• Worked with Siberra Corporation, a wholly owned subsidiary of Best Buy on several projects (Oracle Financials {installed packaged software applications and managed data conversion activities}, Infrastructure {IBM Blade Centre}), with budgets from $50,000 to $1.5million.
• Leveraged the existing Best Buy IT framework for this photo-sharing / social networking start-up.
• Produced SOP's, Best Practices, SLA's and Operating Plans for technical support services between BBY CHQ and its digital media systems division.
Technical Environment
• MS Office, MS Project, Windows NT, IBM Blade Center, Linux, J2EE-Java, HTML, XML, Oracle dB Cluster, Firewalls, Disaster Recovery Planning, Network Monitoring & Connectivity, Technical Support, ITIL
SENIOR PROJECT MANAGER – Leading Edge Marketing September 2004 – January 2005
Internet Marketing& Call Centre
• Participated in the change management of this $23USD million Internet marketing organization.
• The project involved the consolidation of seven departments into four primary teams.
• Analysis for the project included a comprehensive demand analysis (3 year projections); corporate culture and structure, vision, performance measurement, change planning, strategic decision analysis, organizational design, labor relations strategy, audience analysis, communication strategy, leadership coaching, process benefits analysis, and knowledge transfer.
• Evaluated the business processes, including: stakeholder liaison, communications strategy and management (internal as well as external stakeholder and public communications).
• Consolidated the in-bound Call Center team and telecommunications services producing $100,000USD in realized cost savings.
• Coached the Process team to complete deliverables including; requirements analysis, detailed process and work flow design, testing, communication material creation, intellectual property documentation, financials and forecasting, and process transition to the sustainment team.
Technical Environment
• MS Office, MS Project, Windows NT, Disaster Recovery Planning, Network Monitoring & Connectivity, Technical Support
MANAGING DIRECTOR – eteeoff.com Golf Services, Inc. May 2003 – September 2004
Online Reservation System
• Together with members of EA Sports, PayPal and Sophos PureMessage Solutions Team, co-founded a comprehensive strategy and network marketing affiliate program to manage a golf booking and tee time reservation service for more than 25,000 facilities across North America.
• Led a number of process analysis, improvement and design projects providing consulting services to a variety of golf industry clients including; ESPN (teetimewatch.com), GolfBC, Westwood Plateau Golf and Country Club, Big Sky Golf, GolfTeeTimes.com, NorthStar Golf, Golf Holidays/West and Ogio.
Technical Environment
• MS Office, Linux, Java, HTML, XML, Postgres 8.0, Network Monitoring & Connectivity, Technical Support
SENIOR PROJECT MANAGER – Accenture October 2002 – April 2003
BC Hydro
• Managed a team of 25 designers, copywriters, HTML coders, and JAVA developers.
• Introduced strategies using Microsoft packaged software application and web development tools as well as best practices methodology.
• Assisted in the strategy, design, implementation and documentation of the new ABS corporate Intranet.
• Conducted a market analysis for the adoption of an e-learning management system for the utility.
• Provided advice and counsel to the office of the CIO as the lead technical director through the vendor selection process. The evaluation mechanism included program quality measures as well as J2EE compliancy issues. The observation part of the project included a presentation to stakeholders of the vendors 508, FDA, AICC, SORM and PeopleSoft integration abilities.
• Evaluated the services of the E-Solutions Group specifically in the areas of e-learning and usability, which resulted in identifiable business processes with a strategic fit.
• Reviewed the strategy, goals and organizational value of the Web Development Team leading to budget changes of $200K per month.
• Closed $500,000USD in new business from Manitoba Hydro (GIS) within first 30 days.
Technical Environment
• MS Office, MS Project, Windows NT, J2EE-Java, HTML, XML, PeopleSoft, Technical Support, ITIL
SENIOR PROJECT MANAGER – Bazillion Corporation July 2001 – March 2003
Telecommunications
• Reported directly to the CEO.
• Assessed business requirements and successfully implemented new product strategies and concepts for this early-stage DSL and Internet Service Provider start-up.
• Wrote business plans, marketing and technical documentation, recommended solutions for exploring revenue sharing opportunities in the US through affiliate programs.
• Documented maintenance tasks for non-core systems.
• Ensured internal requests were technically feasible developing technology and web strategy for projects using a 5-year view.
Technical Environment
• MS Office, MS Project, Firewalls, DSL, Disaster Recovery Planning, Network Monitoring & Connectivity, Technical Support, ITIL
Achievements
• Recognized as Canada’s Youth Entrepreneur in 1989 in the process winning the A.C.E. Award from the Association of Collegiate Entrepreneurs for opening Canada’s first compact disc stores.
• Coached and played tennis professionally.
• Achieved Canadian National ranking in both singles and doubles.
• Trained high performance athletes across North America.
• Introduced the National Tennis Rating Program (NRTP) to tournament play in British Columbia.
• Served as Assistant Director of Tennis at the University of British Columbia.
• League Program Coordinator for the United States Tennis Association (USTA).
• Head Tennis Professional at the Stanley Park Tennis Club.
• Director of Junior Development for Tennis BC.
Education
Supplemented with many seminars and conferences over the years.
1989 MBA Western
1984 Completed 3rd Year CGA, Ottawa University
1978 Certificate in Computer Music Carleton
